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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jona Grogan

October 9, 2024

5  out of  5
rating by Jona Grogan
"I worked with Anna on helping a customer of another state obtain insurance in their state. She was a pleasure to work with. She went above and beyond to make sure the customers needs were met! Thank you Anna!"
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Tae McCain

September 10, 2024

5  out of  5
rating by Tae McCain
"It’s was fast and easy to get quotes and the help was amazing"
We responded:
"Thank you, Tae, for your awesome review! We’re glad you had a quick and straightforward experience with getting your quotes. We’re always here to assist, so feel free to reach out anytime you need. -Paul"
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Elisha Lindeman

August 28, 2024

5  out of  5
rating by Elisha Lindeman
"He got me more coverage and I'm saving around $150 a month."
We responded:
"Thank you, Elisha! We’re thrilled that our team could help you choose the coverage that fits your insurance needs. Your coverage is our top priority, and we’re so happy to have you as part of the Paul Gnall State Farm Agent family! -Paul"
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vidyasagar varanasi

August 21, 2024

5  out of  5
rating by vidyasagar varanasi
"It was a great experience to work with Paul. He set me up with right policies, was very patient in responding to my questions, followed through on all commitments and moreover provided a better rate and discounts."
We responded:
"Visyasagar, thank you for the glowing 5-star review! We're delighted to hear how happy you were with our service and our team go above and beyond to meet your insurance needs. If you need anything else, don't hesitate to reach out! -Paul"
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Joseph Repko

August 16, 2024

5  out of  5
rating by Joseph Repko
"I give Paul Gnall, his staff, and all the State Farm people along the way an A+. I've been a State Farm Insurance customer since 1988. I've stayed with State Farm because of excellent customer service for the last 36 years. Thanks for all that you do!"
We responded:
"Thank you, Joseph, for your fantastic review! We're delighted to hear that the Paul Gnall State Farm Agent team provided you with great service and thank you for your loyalty of 36 years. It's fantastic to know that your experience was stress-free. We appreciate your confidence in us and are here to help you with any of your future needs! -Paul"
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Jim

July 25, 2024

5  out of  5
rating by Jim
"Very polite, and willing to help me out with anything."
We responded:
"Thank you Jim for the awesome review! I am glad we were able to help you out with your insurance needs! We appreciate your business! Paul"
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Michelle Mathews

July 24, 2024

5  out of  5
rating by Michelle Mathews
"I really appreciate all the work Patrick put in to my car insurance and renters insurance. Thank you!!"
We responded:
"Thank you Michelle for the great 5 star review. I am glad Patrick was able to help you out!"
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Xavier

July 11, 2024

5  out of  5
rating by Xavier
"They go above and beyond to ensure you have the insurance that you need! They save me money, while giving me more, thank you Adam!"
We responded:
"Xavier, thank you for the glowing 5-star review! We're delighted to hear that Adam and our team go above and beyond to meet your insurance needs. If you need anything else, don't hesitate to reach out! -Paul"
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Jackie Vaughan

July 2, 2024

5  out of  5
rating by Jackie Vaughan
"Paul and his team were absolutely wonderful to work with. Not only was it a stress free experience he saved me over $1000 a year on my home and auto. By far the fastest quote I've ever gotten. He saved my parents and my daughter a bunch of money as well. Great team!!!!"
We responded:
"Thank you, Jackie, for your fantastic review! We're delighted to hear that the Paul Gnall State Farm Agent team provided you with significant savings on your home and auto coverage. It's fantastic to know that your experience was stress-free and quick. We’re also happy to have helped your parents and daughter. We appreciate your confidence in us and are here to help you with any of your future needs! -Paul"
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Tia Marie

July 2, 2024

5  out of  5
rating by Tia Marie
"I couldn’t believe the rate I was offered! I am now paying half of what I was paying with Progressive and half of what other companies were offering. We also opted in for the Drive Safe and Save and are now saving an additional $30/month. My agent and Anna are wonderful to work with and made everything so easy. We will stay with State Farm moving forward!"
We responded:
"Thank you so much for your kind words, Tia! We're thrilled to hear that you are enjoying the savings and benefits of working with the Paul Gnall State Farm Agent team. We're so glad that Anna and the team could make your experience smooth and uncomplicated. We look forward to continuing to serve you! -Paul"
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S Lucch

April 24, 2024

5  out of  5
rating by S Lucch
"They are courteous, knowledgeable and a great team. Always willing to answer questions. Been with them many yrs."
We responded:
"Thank you for the great review and the kind words. Your business is greatly appreciated!"
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Patty Minnerly

March 22, 2024

1  out of  5
rating by Patty Minnerly
"If I could give ZERO stars I would!! Stay clear from this office!!!! I was a brand new customer with State Farm and in August 2023 my neighbor's rotten tree fell in my yard ripping the electrical meter off of my home, and did a lot of other damage. State Farm adjuster came out and took a look at the damage, he noted the tree was infested with ants and noted that I in fact have NO TREES on my property whatsoever! Yes, State Farm paid my claim (which by the way, I did most of the work myself FREE), and yes, I gave them my neighbor's information and they said at the time they were going to subrogate. However, I get a notified after they pay my claim by Paul's office asking me if I received a letter; I said "no" she then says well we are not renewing you because of the claim damage and the short time I was with them! Then had the nerve to report it to Lexis Nexis that labeled it as a WIND and HAIL damaged against me. How is this right and moreover, possible, when their own adjuster saw I had NO TREES on my property, and indicated to me the tree was infested with ants and clearly rotten and now this office, will not remove the information off of my record!!! There response to Lexis Nexis is a joke, they are ignoring what really happened and act like I'm looking to stay with them! They total are dismissive of the real issue here! - - This State Farm Office will ruin your credit reporting!!!!!! They clearly are the "BAD NEIGHBOR""
We responded:
"Hi Patty, if you could reach out to me so I can go over it with you at look into this for you. At the agency level we do not make the decision to non renew someone. I can speak with you regarding this. Thanks"
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Michelle Scahel

March 19, 2024

5  out of  5
rating by Michelle Scahel
"The staff is always "On Point" with helping and listening to our needs."
We responded:
"Thanks Michelle for the great review. We are here to help in any way. Thank you for being a loyal customer!"
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Anna Dragneel

November 30, 2023

5  out of  5
rating by Anna Dragneel
"Perfect customer service and great deals. Always keep us in the loop to give us the best rates and insurance"
We responded:
"Thanks, Anna, for the great review. We are her to help. Is you need us for anything please let us know. Thank you for your business!"
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John S

November 28, 2023

5  out of  5
rating by John S
"5 stars all day! Nicole gets it done. We've had a long process with my mother's house, and every time I've contacted Nicole, she has got the ball rolling within 24 hours. Thank you so much! Robert"
We responded:
"Hi Robert, thanks for the great review. Nicole has been with us for 14 years and does a great job. We are happy to have her as part of our team. If you need us for anything please reach out to us. Thanks you for being loyal customer and thank you for your business."
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Althea Risko

November 4, 2023

5  out of  5
rating by Althea Risko
"Paul is like family to my Family...been working with him for years. Awesome staff too!!"
We responded:
"Thank you, Althea, for the great review. It is our pleasure to serve you and your family."
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Shelley Hendrix-Mars

October 26, 2023

5  out of  5
rating by Shelley Hendrix-Mars
"It was a pleasure working with Nicole Bivens. After being with a particular insurance company for over 40 years, I was hesitant about changing companies. Nicole was quite knowledgeable and I felt confident that switching to State Farm was in my best interest. As a result of her knowledge and expertise, I was motivated to change life insurance companies as well. Without hesitation, I would highly recommend State Farm, especially Nicole Bivens, to all my friends and family members. Nicole is the BEST!!!"
We responded:
"Thank you, Shelley, for the great review. Nicole is a valuable part of our team! We are happy to serve you and your family. We are here to take care of all your insurance and financial needs!"
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S C

October 23, 2023

1  out of  5
rating by S C
"They take advantage of the elderly."
We responded:
"Hi S C, I am not seeing you in my book of business, and would like to see about what we can do to help. Please giv us a call at our office"
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Anthony J

October 20, 2023

5  out of  5
rating by Anthony J
"Nicholas Kilo has called me to set up insurance and he’s been perfect! He does the best on trying to make sure your saving money"
We responded:
"Hi Anthony, thank you for the great review, Nick is a valuable team member. It is great to hear you had a great experience with are office and thank you for your business"
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The Redemptionist

September 29, 2023

5  out of  5
rating by The Redemptionist
"Get Nicholas Kilo his own office!! My man deserves it! Best service I've ever had!! 5 Star service! Keep up the amazing work!! Thank you for helping me out!!!"
We responded:
"Thanks for the great review. Nick is working on one day becoming an agent, He is a valued and hard-working team member"
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Catherine De Mell

September 26, 2023

5  out of  5
rating by Catherine De Mell
"Adam has been very helpful in negotiating the problems of my claim."
We responded:
"Thanks Catherine for the great review. Adam is a great team member. I am happy he was able to help you with your claim."
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Nicole Glazar

August 31, 2023

5  out of  5
rating by Nicole Glazar
"Such a good agent! I am new to insurance and he set me up with a great policy and explained all the coverages for me! He also set me up with a very good life insurance policy! Couldn’t be happier with the service and everyone in the office is very lively and friendly!"
We responded:
"Nicole, thanks you for your awesome review. We are here to help. If you need anything, please let us know "
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V “VS” S

June 6, 2023

5  out of  5
rating by V “VS” S
"Paul is a great agent. Old Skool service."
We responded:
"Thanks for the great review. We are always here to help are customers."
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Bryan Markovich

August 6, 2022

5  out of  5
rating by Bryan Markovich
"Excellent"
We responded:
"Thanks for the great review. If you need us for anything, please let us know"
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Jennifer Zazueta

July 8, 2022

5  out of  5
rating by Jennifer Zazueta
"We have used State Farm for insurance for years. Paul and our agent Teresa are wonderful. They take time to talk with you and answer any questions you have. They are professional and personable."
We responded:
"Jennifer, thank you for the the great review. We are always here for you to help with your insurance need. We appreciate your business and thank you for choosing our agency to help you with your insurance needs."